Privacy Policy for LSC.training

Last updated: September 2, 2024

Introduction

LSC.training ("we", "us", or "our") is owned and operated by Lincoln Square Coaching LLC. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.LSC.training, and use our e-learning services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We collect information that you provide directly to us when you register for an account, enroll in a course, or otherwise interact with our website:

  • Personal Information: First name, last name, email address

  • Course Information: Course enrollment, progress tracking, quiz results, assignment submissions, completion certificates

  • Payment Information: Credit card details, billing address (note: this information is processed securely by our payment processor, Stripe)

We also automatically collect certain information when you visit, use or navigate the website:

  • Usage Data: IP address, browser type, device type, operating system, pages visited, time spent on pages, and other similar information

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our website. Cookies are small data files that are placed on your device when you visit a website. They help us improve your experience by remembering your preferences and login information.
We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device for a set period or until you delete them). You can control cookies through your browser settings and other tools. However, if you block certain cookies, you may not be able to register, login, or access certain parts or make full use of the website.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our service

  • To process and complete transactions

  • To notify you about changes to our service

  • To allow you to participate in interactive features of our service

  • To provide customer support

  • To gather analysis or valuable information so that we can improve our service

  • To monitor the usage of our service

  • To detect, prevent and address technical issues

  • To fulfill any other purpose for which you provide it

Third-Party Services

We use third-party services to help us operate and improve our website and services. These include:

  • Masteriyo: We use Masteriyo as our Learning Management System (LMS). Masteriyo may collect and process your personal information when you interact with our courses. Please review Masteriyo's privacy policy for more information on how they handle your data.

  • Brevo: We use Brevo as our email software for communication and marketing purposes. Brevo may collect and process your email address and other contact information. Please review Brevo's privacy policy to understand how they handle your data.

  • Stripe: We use Stripe for payment processing. When you make a purchase, your payment information is collected and processed securely by Stripe. We do not store your full credit card details on our servers. Please review Stripe's privacy policy to understand how they handle your financial data.

These third-party services have their own privacy policies and may collect, use, and disclose your information differently. We encourage you to review their privacy policies.

Data Storage and Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. All payment transactions are encrypted using SSL technology and processed securely through Stripe.

Your Data Protection Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

  • Request access to your personal data

  • Request correction of your personal data

  • Request erasure of your personal data

  • Object to processing of your personal data

  • Request restriction of processing your personal data

  • Request transfer of your personal data

  • Right to withdraw consent

Children's Privacy

Our service is not directed to anyone under the age of 13. If you are under 13, you must have parental permission to use our website.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Lincoln Square Coaching LLC [email protected]
By using www.LSC.training, you acknowledge that you have read and understand this Privacy Policy.